ON-DEMAND DESIGN & SUPPORT
WEBSITE MAINTENANCE
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Let us manage and maintain your investment so you can focus on growing your business.
Our retainer services provide an ideal solution for businesses that need ongoing design and support over time. Our retainer services offer the perfect balance between cost-effectiveness and efficiency, allowing businesses to benefit from reliable design and support that is tailored to their needs and budget.
We will serve as an ongoing extension of your team and back-office support while delivering strategic, on-demand service at your request. Leverage our services and free yourself from the mundane technical tasks, allowing you to concentrate your efforts on more strategic initiatives to help your business grow.
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why hire us
WHAT ARE
THE BENEFITS
ON-DEMAND SERVICE
Submit maintenance requests without waiting for quotes & approvals
DESIGN TEAM
We're an extension of your business. You have your own personal design team on standby.
TOP PRIORITY
Your projects and requests are always given priority.
DISCOUNTED RATES
Cut back on costs. Save up to 75% compared to normal rates and services.
CONSISTENCY
Enjoy the creative consistency that comes from using one design agency.
NO OVERHEAD COSTS
Access to professional designers without paying for additional office space, salaries & benefits.
What's Included:
Blog Updates
Form Updates
​Page Add-Ons
Plugin Updates
​Layout Updates
Priority Service
Content Updates
Banner Redesign
Content Updates
Troubleshooting
Analytics Reporting
Seasonal Designs
​Inventory Updates
Extension Updates
Technical Support
Newsletter Updates
System Integrations
SEO & Performance
Monthly Review Call
Promotional Banners
Website Enhancement
Operation Automation
What's NOT Included:
Subdomains
Custom Coding
Plugin Expenses
Copy Formation
Custom Themes
Custom Plugins
Order Fulfillment
Website Redesign
Website Conversion
​Website Host Expenses
Malware Repair/Restore
SSL Certificate Expenses
ADA Compliance Updates​Website Domain Expenses
the details
HOW DOES
IT WORK
Once your onboarding is complete, you will be assigned a client portal to submit support tickets. Your client portal is the primary source of communication for assistance with any technical and/or design requests you may have. You can also track the progress of your ticket and follow up on any questions or concerns you may have.
Additionally, you will be provided with monthly detailed analytical reports on your website's performance and conversion rates to help you make informed decisions regarding website optimization and to ensure your website is providing the best user experience possible.
We will have regular review calls to provide feedback, answer any questions you may have, and determine what direction you would like to go in the upcoming month(s). This will help ensure that everyone is on the same page and making progress towards the overall goal. It will also help identify any areas where more support may be needed and give us the opportunity to make course corrections if needed.
THE
PROCESS
our process
01
APPLICATION
We will review your website design application to determine if we are able to assist you with your website needs.
02
APPROVAL
If we determine that we are able to meet your goals, we will approve your application and you will receive your contract, invoice, and onboarding instructions.
03
ONBOARDING
Once your onboarding is complete, we will schedule a meeting to learn more about your goals, upcoming projects, and brief you on our service outline.
04
FINALIZATION
Finally, we will begin working on your requests and updating your website accordingly.
package options
WEBSITE MAINTENANCE PACKAGES
WAYS WE CAN
WORK TOGETHER
our services
